Working in partnership with leading manufacturers such as seca, Siemens, Omron, CareFusion, Keeler and Welch Allyn; we offer you the market’s widest range to choose from. We have access to over 20,000 products and services, so if you can’t find what you’re looking for, then please give us a call on 01 5133 222 (option 1) - our team of experts are here to help with all your product queries!
Williams Medical resides in South Wales and is part of the DCC Group based in Dublin. Fannin is one of our sister companies who specialise in devices and pharmaceuticals in secondary care settings. We believe in helping people lead healthy and happier lives, and are delighted to support CervicalCheck - Ireland’s National Cervical Screening Programme.
Contacting Williams Medical
Our customers are at the heart of our business and we want to ensure your experience with Williams is as enjoyable as possible.
Try using our FAQs below to answer any queries you have, or feel free to contact us with any queries you may have.
If you're based in the UK, please call Williams Medical on +44 (0) 1685 846666.
For Secondary Care Equipment or Fannin Pharma products, please contact Fannin on 01 290 7000, visit www.fannin.eu or email the Williams team at info@fannin.eu
Who We Are
Williams Medical Supplies Ltd is part of DCC, one of Ireland's largest companies.
We are registered in England and Wales, company number 4240054. Our VAT number is GB 902 9947 03.
Our registered office address is:
Craiglas House
The Maerdy Industrial Estate
Rhymney
Gwent NP22 5PY
You can call us on 01 5133 222 - Option 1, fax us on 01 485 1132, or email us at sales@williamsmedical.ie
Customer Care Team
We always aim to ensure that the service you receive from Williams is second-to-none, however there may be times when you need to contact us for assistance or advice.
For peace of mind and convenience, we will aim to resolve your case on the initial call. If further information or a more detailed investigation is required we will aim to resolve your case in the most efficient and effective manner.
If you are not satisfied with the outcome of any case you can speak to a member of our management team on 01 5133 222 who will be happy to assist you further.
You contact our Customer Care Team by calling 01 5133 222 - Option 2, fax us on 01 485 1132, or email the team at customercare@williamsmedical.ie
Sales Team
If you can't find what you're looking for, have any product-specific queries or just prefer to place your order over the phone, you can contact our friendly Sales Operators Monday - Friday from 9am - 5pm.
You contact our Sales Team on 01 5133 222 - Option 1, fax them on 01 485 1132, or email the team at sales@williamsmedical.ie
Online Support Team
We want your online experience to be the best it can be and always welcome feedback. Feel free to contact us with your feedback so we can improve our site and keep what you love.
Forgotten your password? You can easily reset it here
You contact the Web Team on 01 5133 222 (ask for the Web Team), or email the team at websupport@williamsmedical.ie
Billing and Account Enquiries
If you have an online account and are a Williams customer, you can view your complete Order History (both online and telephone orders) and past invoices easily by logging into your account here.
If you don't have an online account or would like to speak to a member of our Accounts Team, please feel free to contact us.
You contact the Accounts Team on 01 5133 222 - Option 3, fax them on 01 485 1132 or email the team at accounts@williamsmedical.ie
Find Us
Based in the industrial heart of the South Wales Valleys, Williams Medical is situated in Rhymney at the Heads of the Valleys. We are easily accessible by road or railway with regular trains from Cardiff to Rhymney.
Williams Medical Supplies Ltd.
Craiglas House
The Maerdy Industrial Estate
Rhymney
Gwent
NP22 5PY
Company No. 4240054
VAT No. GB 902 9947 03
Switchboard: 01 5133 222 (Option 1)
Using a SAT NAV? Using postcode NP22 5LW should get you to Rhymney train station. Turn left before you get to the station and we're right at the end of the road!